Your Neighborhood Auto Shop in the Eustis- Mt Dora Sorrento Area
Our dedicated staff and 40+ years of car care experience will keep your vehicles safe and running efficiently.
We serve the Eustis, Mt Dora, Sorrento and Tavares communities where you can rely on our experts for
diagnosing and repairing automotive problems and providing important preventive maintenance education and
advice. We encourage you to ask questions and were always happy to discuss your repair as well as teach you
about your vehicle with the goal of saving you time and money over the long haul.
Our unique 7-step repair process ensures that you receive the best service and that
repairs are done right the first time. We are the people to call when you need car care.
Step #1 We LISTEN Our Goal is to earn your Trust
Our Service Advisor knows how important it is to listen and we know what questions to ask. Getting to the root
of the problem and listening to your description of the symptoms leads us to apply the right diagnostics to
solve the problem. That saves you money and builds trust.
Step #2 Assign an ASE Certified Technician
All our technicians are ASE Certified and our owner is an ASE Certified Master Technician since 1974. That
kind of experience saves you money and time!
Step #3 NO-CHARGE Safety and Maintenance Assessment
We offer a FREE maintenance and safety inspection for every vehicle we service. We are focused on your
specific requests at the time of your visit and at the same time we are assessing how your vehicle is
performing overall. We want to prevent future problems whenever we can rather than waiting for them to become
bigger issues. We document our findings and discuss options with you so you can plan ahead.
Step #4 Call You With All the Details and the Estimate
Before we begin any diagnostic, maintenance, or repair, we contact you to discuss the details and the costs.
We encourage you to ask questions to gain a complete understanding of your repair. If you like, feel free to
stop by and get a visual on the work.
Step #5 Repairs Guaranteed on New Parts & Labor
Once you approve your estimate, we get to work. Our technicians are equipped with all the latest technology and
are ASE certified to be competent pros. Most repairs can be completed the same day, but if yours requires more
time, we communicate that to you as soon as we know. We back our work with our Pro Auto Care
3 year 1,000,000 mile
WARRANTY on all new parts and our labor. We want you to be completely satisfied with your repairs and your
Step #6 Quality Assurance Testing
We cross check the repair and road test every vehicle to ensure there are no surprises when you pick up your
vehicle. We call you to let you know your vehicle is ready for pick up and offer complimentary shuttle service
if you need it. Consider us your partners in keeping your vehicle running smoothly and safely.
Step #7Follow Up
We need your feedback. If you have any questions or if there is a problem, we want to know. We are committed
to honoring our guarantee and look forward to a long-lasting partnership in caring for your vehicle.